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Maurice, what a brilliant explanation of Sales and Loyalty. feefeglasgow, I also have mentioned the Juke Owners Club whilst talking to my dealer, and said it was bizarre that I "relied" on the forum to get information on delivery times etc. I thinkmy understanding of the problem that dealers faced, and therefore the calm way I dealt with my delay (albeit small compared to some), contributed to my full tank of petrol that I will have tomorrow when I pick the Juke up! I also pointed out that we own a Nissan Note, so would be looking at the Juke dealer to service both cars, IF we get good customer service!
 
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