[Fontie]

Ordered Acenta premium on the 14 October and was told December 21 delivery paid the deposit and left. I havent heard from the dealer since, which I'm not suprised at. Should I be phoning them weekly/monthly, squeeky wheel and all that, or leave it much closer to the delivery time ?

 

[chris_42]

Having had a similar experience with my dealer, I would have insisted on regular updates at the time of the sale.
After a string of delays I ended up complaining to Nissan Customer Service about the lack of communication and now they've offered to ring me directly every week with delivery updates. I assume the only call I'll get from the dealer is when the car actually arrives. (Which is pretty shoddy service, considering the amount of money I'm spending with them.)

 

[...]

i am an constant email with my dealer he is probably sick of me but always answers my emails

 

[Fontie]

Thanks..I'll be on the phone to them on Monday..Hi just to check everything is ok with my order type of call

 

[Fontie]

I just phoned them now to be told that its showing now as delivery December 14 its come forward a week

 

[feefeeglasgow]

Sorry to rain on your parade but take that date with a pinch of salt- They change the delivery dates almost daily just now....

Fee

 

[Fontie]

Ok thats fine... i'll just think posative and think it could come forward even more

At the end of the day so long as I get it before Christmas i'll be a happy bunny

 

[Hudson]

My dealer rings me every week, even though there is no change to the date. But I have called Nissan CS and now they are going to call me weekly too. Lets see if they both give me the same information!