Dear Eugene,
I am currently on vacation but have forwarded your complaint to the Nissan Customer Services Team.
I am sure that the main reason for the recent delay has been the poor weather conditions. The transportation of new cars to our dealerships have been significantly disrupted due to the snow and ice across the UK. I can only apologise for the poor communication on the status of your specific delivery.
I can assure you that there is no monthly objective and/or bonus which could have influenced the registration of your vehicle by Glyn Hopkin in late November or early December. I can only assume that they were keen to process orders as soon as they are scheduled to arrive and have been caught out by the unforeseen delivery delays.
The Customer Services team will contact you as soon as possible.
Regards
Paul Willcox
Managing Director
Nissan Motor GB LTD
Sent from my ipad
Doesnt really help me much. Least he took the time to reply
I am currently on vacation but have forwarded your complaint to the Nissan Customer Services Team.
I am sure that the main reason for the recent delay has been the poor weather conditions. The transportation of new cars to our dealerships have been significantly disrupted due to the snow and ice across the UK. I can only apologise for the poor communication on the status of your specific delivery.
I can assure you that there is no monthly objective and/or bonus which could have influenced the registration of your vehicle by Glyn Hopkin in late November or early December. I can only assume that they were keen to process orders as soon as they are scheduled to arrive and have been caught out by the unforeseen delivery delays.
The Customer Services team will contact you as soon as possible.
Regards
Paul Willcox
Managing Director
Nissan Motor GB LTD
Sent from my ipad
Doesnt really help me much. Least he took the time to reply