[Chesterjuke]

Hi - new on here.

We have a Force Red 1.5dci on order, we ordered it on 29/09 and were given a delivery date of approx 15/11, but the dealer has just confirmed that it will now be in 10/12!!!! Not very happy but there is nothing much we can do about it!

 

[Colinb]

Know how you feel, mines been put back to Feb but willing to wait. Seems to. Be the standard

 

[...]

welcome to the forum chesterjuke, unfortunately demand is outstripping supply and many people are now being faced with delays i promise the car is worth the wait.

 

[brownjnr]

to be honest your lucky...i ordered mine mid-july...still not received!

 

[jayannlay]

That's not bad. Order end of September and get mid December.
Took me 4 months to get mine! Worth it though!

 

[valy63]

Welcome Chesterjuke !
Not so long to wait !

 

[jonno]

Sorry to hear about that but it seems to be the norm. I ordered mine on 6th October and was quoted a delivery date of 15th December. This was moved to January 15th so I change the colour from Force Red to Gunmetal Grey provided it will to be delivered on December 15th.
Fingers crossed but I don't have much faith in Nissan at the moment .

 

[SkvanD]

Nissan have been caught massively on the hop regarding demand. I seem to remember reading somewhere that when they launched the Juke they were expecting worldwide sales to the end of the year to be something like 30,000 units. In Japan they have already sold over 20k, Europe over 30k and the US around 20k.
Best laid plans of mice and men sadly do go astray when demand has not just been a little above expected but more than double the expected and there is still 8 weeks ish left of the year.

Nissan I am certain are doing everything in their power to get cars out to people who have ordered them. The last thing they want is for you to say 'screw it' and go and buy a Toyota or Mazda or whatever

 

[feefeeglasgow]

Welcome to you

The mantra of the JUKE OWNERS CLUB IS - PATIENCE IS A VIRTUE - IT WILL BE WORTH THE WAIT!!!

Well actually its mine!! - All the best and enjoy the forum while you wait

Fee x

 

[chris78]

Are you sure, Fee? I thought we all just came on here to have a moan about Nissan and our silly waiting times

Welcome to the forum. The time will pass and this place really helps

 

[12Inchmick]

Welcome.
The wait is painful but on a brighter note my dealer today showed me my order on his computer screen and it has moved forward by 2 days. Nice if it happens but we will see.

 

[feefeeglasgow]

Yeah I know - you have to put some positive spin on it!!!!.... Patience is a virtue and by the looks of the posts, mine included, we are not a virtuous lot!!!!

Moan away!!!

 

[feefeeglasgow]

Welcome.


The wait is painful but on a brighter note my dealer today showed me my order on his computer screen and it has moved forward by 2 days. Nice if it happens but we will see.

Good on you - thinking positive

 

[Sof82]

Same deal here. I ordered my Juke Tekhna

on October 2, and was told today the delivery day is postponed till14 December

The agent told me they had problems with the machines on the production floor, hence the delay.
Can't wait!

 

[Sof82]

Same deal here. I ordered my Juke Tekhna on 2 October and was told today that the delivery is postponed till 14 Decemeber!

Apparently, they had problems with the machines on the production floor, hence the delay.
Oh well... can't wait!

 

[Hudson]

I ordered on 26 September and was given a date of 21st December, this moved about a month ago to 15th December. I am not 100% confident I have to admit!

 

[singlofty]

fingers crossed my part-ex is honoured - february now

 

[alan c]

You will not be amused - see posting on Newbies 15/11 - 'Ordered today, pick it up next week.' Edited by: alan c

 

[Chesterjuke]

Well just to give you an update as the account manager Ollie promised to call weekly to advise the order status, still waiting for his call, but then as I heard nothing for 3 weeks and had to call andchase I am not holding out much hope....I will have to call again myself.
I am an account manager (produce books in China) and I have to say that communication between our factories in China to the English speaking HKoffice, to me, then onto my UK customersis a lot more efficient than communication between the Nissan dealership in Chester to the factory in Sunderland! I appreciate that customers are being given bad news about dealys but it is actually worse not telling someone what is happening.

I am convert from Toyota / Mazda(previous cars / ToyotaLandcruiser / Toyota Corolla / 1.0 Yaris / 1.33 Yaris / 1.4D4D Yaris (did 123k in that) andMX5) what can I say I get bored of carseasily! We bought a new Toyota the 1.33 TR last year (hubby nowdriving that) I will look past the delivery times as they had loads in stock and this is a new model, but the customer service was absolutely brilliant the lady Clare called me and provided me with regular updates...so far Nissan I am not reallynotimpressed!<O></O>

 

[jonno]

Finally some great news - after weeks of phoning the dealership, changing colour in order to get an earlier delivery date and being fobbed off with promises of return phone calls that never came, the Jukeis here! It arrived last Friday, we were given the reg today and changed over the insurance so we are collecting it on Thursday

What a nice Christmas pressie!!!